Advanced Access continues to have repeated and continued server errors and power outages.
From their website:
Disaster Planning
24/7 Monitoring
All system monitored 24/7/365.
Notification sent to Server Engineers within 60 seconds of an outage.
On-line Four separate Uninterruptible Power Supply units
Provides at least 60 minutes of battery power should a power interruption occur.
On Site Redundant Emergency Generators
Available to ensure power availability should a long-term power outage occur.
On-Line Backups
Provides a continual data protection with immediate access to backups performed within the last two weeks.
Off Site Backups
Provides access to historical tape backups as well as to ensure protection of data from any natural disasters that should occur at our Company Headquarters.
If any of this were true, there would not be the repeated outages and website errors!
Sunday, January 27, 2008
Tuesday, January 1, 2008
Advanced Access websites are often "DOWN" with no explanation
Unfortunately, since purchased by Dominion in September 2006, Advanced Access is a less-than-stellar website provider for the real estate industry.
Customer service has suffered greatly. Server outages are common, with clients websites being unavailable for hours or days on end.
Excuses are common too, as are the lies and misrepresentations to new and present clients.
Avoid Advanced Access unless you don't mind if your website is down!
Customer service has suffered greatly. Server outages are common, with clients websites being unavailable for hours or days on end.
Excuses are common too, as are the lies and misrepresentations to new and present clients.
Avoid Advanced Access unless you don't mind if your website is down!
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